Domino’s National Corporate Operations Manager Kerri Hayman (pictured) will celebrate her 20 year anniversary today, her rise through the ranks a testament of her dedication to the Australian owned and operated Company.
Kerri is the most awarded Domino’s employee due to her strong leadership and management skills, innovation, drive and enthusiasm.
In 1988, a 15-year-old Kerri began working for Domino’s Redcliffe as a pizza maker. Within two years, she was promoted to store manager before becoming Domino’s first female franchise consultant in 1994.
“The pinnacle of my career was when I was awarded my 5th successive Eagle Award, making me the
highest recipient of the award, soon after I was asked to join the Domino’s Leadership Team,
becoming the first female member,” Kerri said.
When Kerri Hayman first joined Domino’s at 15, she never dreamed that someday she would be promoted to a senior executive position within the company.
Kerri told Australian Women Online, “My plan was to stay working at Domino’s until I’d finished school and then study drama at university. Unfortunately, on the day I had my audition was the first time I’d forgotten my lines. My plan was to come back 12 months later and audition again. But I was doing so well at Domino’s and having so much fun, I decided not to go down that path.”
Kerri says she has no regrets about not pursuing an acting career. “I do get to appear in a lot of the training videos and do presentations in front of people. So I still get to do a bit of that stuff (acting) anyway.”
When I ask Kerri if she has appeared in any of the TV commercials for Domino’s. She laughs and says, “No, they hire ‘talent’ for that.”
In her 20 year career Kerri held 11 different positions, before settling into her current role of National Corporate Operations Manager which she has held for the past two years.
As the National Corporate Operations Manager, Kerri Hayman is responsible for the 104 corporate owned Domino’s stores, a position which involves a lot of travel throughout Australia.
“My prime responsibility in my current role involves motivating and investing in my team so they grow
into successful and confident businessmen and women.”
“The biggest satisfaction that I get is to be able to train people to replace myself. I previously worked as a state manager in Queensland for five years and when I was promoted I was able to promote up three of the guys in my team, which was a very proud moment for me,” she said.
“People can do very well in our business because we provide all the training on the job and they need very little experience to join the company.”
It is interesting to note that in her twenty year career, Kerri has never been for a job interview. “Domino’s is a company that believes in promoting from within. Many of the guys on my team have been with Domino’s for more than ten years.”
“If you are willing to get in and work really hard, that gets noticed at Domino’s.”
Kerri has a six year old daughter, but being a single mum has never impeded her rise through the corporate ranks. “My team are pretty understanding and they have been all the way through. My daughter has actually been involved in a lot of the social events at Domino’s.”
“Domino’s is very much a family culture. Because it’s such a high energy business, you make friends very quickly and we find that even some kids who may not have been popular at school, they can excel at Domino’s.”
Kerri says she can’t see herself leaving Domino’s until she retires. “I plan to be with Domino’s for life, continuing to aid the development and expansion of the business while feeding the hungry pizza lovers of Australia!”
When I asked Kerri if she has her sights on the position of CEO. She laughs and says, “Not at the moment. I think I’ll leave that for Don, our current CEO. I’m pretty happy where I am right now.”
Domino’s Pizza Enterprises Ltd and its franchisees have 504 stores across Australia and New
Zealand, employing more than 12,000 part-time and full-time staff and making more than 60 million
pizzas each year.
Domino’s Pizza (DMP) is Australia’s first publicly-listed pizza chain, making its debut on the Australian Stock Exchange in May 2005.
I would like to take this opportunity to thank Kerri Hayman for speaking with Australian Women Online.