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You are here: Home / NEWS & POLITICS / How Email Autoresponders can help streamline your Business

How Email Autoresponders can help streamline your Business

25 January 2010 by Wendy Moore

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Autoresponders are perfect tools for busy business people. In fact, set them up correctly and autoresponders can help you reply to your huge volume of email without even touching your computer.

What is an autoresponder?
An autoresponder is a type of computer program that automatically responds to your emails as they enter your computer inbox.  People will receive an instant response from you, based on the rules you have set for each type of email.

How can you use an autoresponder?
Autoresponders can benefit you in a number of ways, depending on how you like to operate in business:

1. An autoresponder is ideal as an email marketing tool as it is capable of providing important information to potential customers and sending a followup email to them. For business people who need to regularly update their customers with new products or prices as they are released, an autoresponder is ideal.

2. For businesses that provide technical support, an autoresponder is a great help to automatically acknowledge an email.  It can inform a client that you have received their email and you will get back to them shortly. With this automated response from your end, clients are assured that their email has been received and you will get back to them when you are available to do so.

3. For publishers and authors who offer ebooks, audio products and other digital courses, an autoresponder can be used to deliver these electronically. They can promote their products and offerings on their website and visitors simply type in their name and email address and hit the GO button.  The product or item is then automatically sent via email and arrives in the customer’s email inbox.

Those who sell courses or ebooks can initially provide a free sample and then follow-up with another email after a few days to find out if the person would like to pursue the course or not. This second email can even ask the customer to sign up and pay for the course or ebook right there, whilst they have the attention of the potential customer.

Another example where you can use an autoresponder is when you want the people who register on your site to receive a free product, such as an ebook or special report. You can link the autoresponder with the online registration form. Then, for every person who registers, a welcome email will be automatically sent to them, containing details on how to download the product you’d like to offer them.

Autoresponder Programs to use
If your business requires you to send many emails, consider the merits of using autoresponders to automate the process. You even have a choice between using either a free or paid system.

Often, you can get a f.ree autoresponder system as part of the package offered by your web host.  Setting this up is not difficult and it usually just requires you to visit the control panel of your web host to activate the autoresponder. If you are not confident doing this, just ask your web support person to do it for you.

Alternatively, you may like to utilise one of the available commercial programs that specifically offer autoresponder functionality, such as www.savvywebmail.com or www.savvywebcart.com.  We use both these systems at Savvy Web Women.

About the Author
Wendy Moore is founder of www.savvywebwomen.com and creator of the Savvy Web Secrets Mentoring Program – the step-by-step, hold your hand program that gives you the tools and confidence to take your business online. To receive your F.R.E.E. Special Report and weekly how-to articles to expand your online internet toolkit, visit www.savvywebwomen.com.

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