Consumers in Australia are being warned about the risks of signing up to multiple loyalty programs with retailers in the lead up to the busy Christmas shopping period.
It’s that time of year when consumer organisation CHOICE names and shames the shonkiest products in the land, and the unscrupulous companies who unleashed them on an unsuspecting public.
While the Federal Government continues to drag their feet on re-launching the original health star ratings website, one health research organisation has launched an alternative with star ratings for 55,000 supermarket food products.
Recent testing of the most popular pizza products in Australia may have consumers wondering whether we really can trust the information printed on nutritional panels. Laboratory analysis of takeaway pizzas, including those from Dominos and Pizza Hut, supermarkets and gourmet independent outlets, showed more than half of the pizzas consumed in Australia have significantly higher […]
Fiona Adler, founder of Australia’s leading business review website ‘Word of Mouth Online’ (pictured), reveals the top 10 best and worst online reviewed industries in Australia for customer satisfaction. Based on which businesses received the most and least ‘stars’ across quality, service and value, WOMO.com.au (Word of Mouth Online) – an online forum which attracts […]
Customer service expert Fiona Adler says consumers are creating a barrier between themselves and the best customer service. Are you one of the five customer types that frustrate business owners? Fiona Adler, founder of WOMO.com.au, Australia’s number one business review site, says many consumers are unknowingly shooting themselves in the foot. “A customer’s attitude can […]
Target use to occupy the middle space between high end retailers and the lower end of the market. But anyone who has seen their ads on TV lately, could be forgiven for thinking the retailer has gone down market in 2013, with cheaper prices and massive markdowns to rival Big W and Kmart. But then […]
Since the death of more than a thousand garment workers in Dhaka, Aussie retailers have been under increasing pressure to sign the Bangladesh Accord to ensure the safety of workers in their supplier factories. Last month, more than a thousand garment workers died when the Rana Plaza building collapsed in Dhaka. This month Kmart and […]
Advertisers who put images of female celebrities and models next to their products risk scorn rather than shopping, according to new research from the United Kingdom. A new study from the University of Warwick has found women are turned off products placed next to ‘blatant’ images of attractive female models, but they are likely to […]
Despite its high sugar content and zero nutritional benefit, Coca Cola remains the biggest selling item in supermarkets today. But what is not commonly known is the chemical components in soft drink containers could be what is actually making us sick, very sick. The use of polycarbonate containers in packaging is controversial because some of […]
Rosella could be just the latest casualty of tactics used by Coles and Woolworths to push our much loved iconic Australian brands off supermarket shelves. Generic products have been around for decades providing low-income earners with a cheaper alternative to name brand items. Most of these cheaper generic versions were manufactured in Australia and in […]
It is a well-known fact that going food shopping when you are hungry can lead to you buying extra food and not necessarily the right type of food. The same is true of shopping for personal items and this may be something to be aware of the next time you are popping out to the […]
Consumer organisation CHOICE says that most economy travellers would be better off looking for cheaper airfares than using frequent flyer programs to earn flights or products. In a review of rewards schemes, CHOICE found that an entry level Virgin Australia frequent flyer member would need to travel Sydney or Melbourne-LA return in economy 13 times […]
An Australian eBay seller has been conned out of almost $9,000 by Nigerian internet scammers impersonating the state’s consumer fraud regulator. The Australian Financial Review reported on Friday that the single mother from Western Australia, was targeted after selling a portable PlayStation on eBay last month. The buyer sent the woman a fake email from […]
Kidsafe Victoria, together with SIDS and Kids Victoria have issued a red alert over the use of pram bassinets as ‘beds’ for children. Parents and carers are urged not to leave children sleeping unattended in a pram or pram bassinet. In Victoria alone, 1448 infants suffered injuries from prams and strollers between 1996 and 2006¹. […]
Standards Australia has released a revised Australian/New Zealand Standard for the design and performance of bunk beds. The revised standard sets out safety requirements, including materials, construction, design and performance requirements, that are aimed to reduce the likelihood of deaths or injuries to children falling from bunk beds or from other bed-related hazards. The Standard […]
After receiving numerous complaints about unfair gym contracts, Australia’s largest and most trusted consumer organisation CHOICE, sent two shadow shoppers into the major fitness chains to investigate claims of aggressive sales tactics, elastic pricing, confusing contracts and overcrowded classes. Australian Women Online is able to offer our readers a first look at the CHOICE report […]