Consumers in Australia are being warned about the risks of signing up to multiple loyalty programs with retailers in the lead up to the busy Christmas shopping period. Data expert Emy Car, who … [Read more...]
CHOICE announces the winners (losers) of the Shonky Awards 2014
Every year we look forward to one awards ceremony more than any other - the Shonkys! Yes, it's that time of year when consumer organisation CHOICE names and shames the shonkiest of all shonky products … [Read more...]
Food Rating Stars website launched in Australia
While the Federal Government continues to drag their feet on re-launching the original Health Star Rating (HSR) website, the George Institute for Global Health in Australia, has launched an … [Read more...]
Proof you can’t believe the nutritional panels on food labelling
Recent testing of the most popular pizza products in Australia may have consumers wondering whether we really can trust the information printed on nutritional panels. Laboratory analysis of takeaway … [Read more...]
10 Best and Worst Industries for Customer Satisfaction in Australia
Fiona Adler, founder of Australia’s leading business review website 'Word of Mouth Online' (pictured), reveals the top 10 best and worst online reviewed industries in Australia for customer … [Read more...]
The 5 Customers that Drive Business Owners Crazy
Customer service expert Fiona Adler says consumers are creating a barrier between themselves and the best customer service. Are you one of the five customer types that frustrate business … [Read more...]
Is Target Australia having an identity crisis?
Target use to occupy the middle space between high end retailers and the lower end of the market. But anyone who has seen their ads on TV lately, could be forgiven for thinking the retailer has gone … [Read more...]
Oxfam increasing the pressure on Aussie Retailers to sign Bangladesh Accord
Since the death of more than a thousand garment workers in Dhaka, Aussie retailers have been under increasing pressure to sign the Bangladesh Accord to ensure the safety of workers in their supplier … [Read more...]
Women turned off by images of celebrities and models in advertising
Advertisers who put images of female celebrities and models next to their products risk scorn rather than shopping, according to new research from the United Kingdom. A new study from the University … [Read more...]
Hidden dangers lurking inside your favourite soft drinks
Despite its high sugar content and zero nutritional benefit, Coca Cola remains the biggest selling item in supermarkets today. But what is not commonly known is the chemical components in soft drink … [Read more...]
Another iconic brand disappears from Australian supermarket shelves
Rosella could be just the latest casualty of tactics used by Coles and Woolworths to push our much loved iconic Australian brands off supermarket shelves. Generic products have been around for … [Read more...]
How To Curb Spontaneous Spending
It is a well-known fact that going food shopping when you are hungry can lead to you buying extra food and not necessarily the right type of food. The same is true of shopping for personal items and … [Read more...]
Airline reward programs little more than pie in the sky
Consumer organisation CHOICE says that most economy travellers would be better off looking for cheaper airfares than using frequent flyer programs to earn flights or products. In a review of rewards … [Read more...]
Single Mum conned in eBay Scam
An Australian eBay seller has been conned out of almost $9,000 by Nigerian internet scammers impersonating the state's consumer fraud regulator. The Australian Financial Review reported on Friday … [Read more...]
Warning about sleeping babies in prams
Kidsafe Victoria, together with SIDS and Kids Victoria have issued a red alert over the use of pram bassinets as ‘beds’ for children. Parents and carers are urged not to leave children sleeping … [Read more...]
Revised Standards for Bunk Beds in Australia and NZ
Standards Australia has released a revised Australian/New Zealand Standard for the design and performance of bunk beds. The revised standard sets out safety requirements, including materials, … [Read more...]
First Look at CHOICE Report on Gym Rip Offs
After receiving numerous complaints about unfair gym contracts, Australia's largest and most trusted consumer organisation CHOICE, sent two shadow shoppers into the major fitness chains to investigate … [Read more...]