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You are here: Home / Uncategorized / Social media a “gold rush” for businesses

Social media a “gold rush” for businesses

27 September 2011 by Australian Women Online

Women in business who are keen to get the word out about their company may wish to consider turning to online channels – including social networks – rather than traditional marketing techniques.

Tim Gibbon, director of communications consultancy Elemental, remarked that social media has ushered in a "gold rush" for both the business-to-consumer and business-to-business sectors.

While there may have been some initial scepticism about whether or not social media was here to stay when it first gained widespread attention, it has grown into a popular way for businesses of all sizes to spread their message online.

Social networks, Gibbon asserted, are now making their way into mainstream media – many advertising campaigns on radio, television and websites now urge customers to "follow us" or "find us" on Twitter or Facebook.

He explained: "As social platforms, visitor traffic, subscribers and advertising models evolved, brand confidence has grown – in some cases overtaking traditional online portals – with the use of these platforms."

However, Abby Johnson of WebProNews said that it is important to understand the difference between being a brand that uses social media and a "social business".

Citing the book Smart Business, Social Business: A Playbook for Social Media in your Organization, she clarified that social businesses are based on "social infrastructure".

This means promoting social behaviour, creating a social culture within the business and encouraging effective communication across all channels.

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